Wednesday, April 21, 2010

Agustin Arbulu Grows Home Healthcare Business 45%

In 2009, Agustin Arbulu (DM 2000) was recruited from his faculty position at Northwood University's DeVos Graduate School to become CEO of Metro Home Healthcare in Dearborn, Michigan (http://www.metrohomehealthcare.com).  Since that time he has grown the organization 45%, in-part through his focus on high quality and exceptional delivery of service, word-of-mouth marketing, and adding personnel whose values align with those of the organization.  
Dr. Arbulu credits the Weatherhead DM program with helping him "think deeper about a challenge... bringing lessons from other fields and applying them to a problem at hand."   He indicates that his history of continuing education and a background of diverse professional experiences together equip him with the skills to tackle a variety of short term and long term challenges that he faces as an executive - many of the same skills have also enabled him to excel as a graduate educator.
Dr. Arbulu studied workforce development in small manufacturing companies for his doctorate research under the guidance of Paul Salipante and John Aram.  He also holds a JD from the University of Detroit, and a LLM (in Taxation) from New York University.  Over the years he has led a variety of organizations, including a hospital, a manufacturing company, and a community development agency.  In addition to Northwood University, since earning the DM degree Agustin has also held teaching positions with Walsh College, Lawrence Technological University, and Madonna University.